Download help
Save a coloring page to use again, find the file on your device, or reopen a creation saved to your account.
Start with the picture you want to save
A picture from the library
- Open the picture’s detail page. Choose “Image” for the original PNG. If you added text, this saves a full-page PNG with your text and placement; clear the text to download the original again.
- For a PDF, choose US Letter or A4, then “Save as PDF”. Wait for the file to finish preparing.
A finished Free conversion
- Keep your result open. Choose “Download PNG”, or select the paper size and choose “Download PDF”. Neither download needs an account or credits.
- Download before closing, refreshing or choosing another photo if you have not saved the result to your account.
A finished AI creation
- Open the completed result and choose “Download PNG” or “Download PDF”. Select the paper size before downloading a PDF.
- To download it later, sign in to the same account and open the saved work in “My creations”. Downloading an available result does not use credits or generate it again.
PNG or PDF?
PNG
Choose PNG to insert the picture into a document, edit it in another app or share it as an image. Use the downloaded file rather than a screenshot.
Choose PDF to keep the drawing on a US Letter or A4 sheet. PDF sets the page layout; it does not add detail to the image.
A download and an account save are different
A file on your device
Downloading saves a file to the location chosen by your browser. It does not automatically add that file to your ColorWillow account.
A creation in your account
For Free, choose “Save to my creations” and wait for confirmation. Sign in first if asked; after returning, confirm the save. Only the drawing is uploaded, using storage but no credits. Completed AI creations are saved to your account. Open “My creations” from “My Library” to find them.
Find the file you downloaded
On a computer
Open your browser’s Downloads list and select the recent file. Use its show-in-folder option to locate it. If you chose a different folder when saving, look there rather than assuming it is in Downloads.
iPhone or iPad · Safari
Check Safari’s Downloads list first. In the Files app, browse to Downloads in iCloud Drive or your selected download location. A downloaded PDF is a file; it does not automatically appear in Photos.
Android · Chrome
Open Chrome’s menu and choose Downloads. With a bottom address bar, swipe up on the bar to find Downloads. You can also look in your device’s Files app.
The PDF opened, but have you saved it?
If the browser displays the PDF, use its download or save control. On iPhone or iPad, the Share menu may offer Save to Files. Choose a location, finish saving, then open the file from that location to check it.
Try finding a sample download
Download one of these flower PDFs, then find it in your browser’s Downloads list. These are the same one-page examples used in the printing guide; no photo or account is needed.
If something went wrong
Keep an unsaved Free result open while you check. Try its PNG download before refreshing or leaving the page.
Nothing appeared after I clicked
Check the browser’s Downloads list for a completed or pending file before clicking again. Wait if the page is still preparing it. If it reports a failure, retry that download; if PDF preparation fails, try PNG.
The download stopped or will not open
Check the download status, your connection and available device storage. Retry from the original page, then open the completed file in an image app for PNG or a PDF viewer for PDF. Renaming the extension does not repair a file.
I cannot find my saved creation
Sign in to the account used to save or generate it and open “My creations”. A Free result that was only downloaded will be on that device, not automatically in your account. If a save was not confirmed, check its status on the still-open result page.
The file opens, but the print is cut off
Check paper size and scaling in the printing guide. You do not need to generate a new AI image to change its paper layout.